Frequently Asked Questions

🛁 Who is Loramiqy™?

Loramiqy™ is a lifestyle brand focused on bathroom and personal care space accessories. We create practical organization solutions designed to bring more comfort and order into everyday routines.

📦 When will my order be processed?

Orders are generally prepared within 2–4 business days after payment confirmation. During holidays, promotional events or periods of high demand, processing may require additional time.

🚚 How long does delivery usually take?

Shipping time depends on destination, shipping method and product availability. Estimated delivery details will be provided during checkout or through order updates.

🔎 Will tracking information be available?

Once your order has been dispatched, available tracking details will normally be sent through email or the applicable tracking service.

📍 What if my package is delayed?

If your shipment has not updated for an extended period or cannot be located, please contact our support team with your order number so we can assist you.

↩️ How can I request a return?

Please contact service@loramiqy.com before returning any product. Include your order number, returned item details and supporting photos or videos when needed.

After approval, our team will provide the correct return instructions.

💳 When will refunds be completed?

Approved refunds are returned to the original payment method after the returned item has been received and reviewed.

Refund processing generally takes 5–10 business days. Your payment provider may require additional time before funds appear in your account.

❌ Can I cancel my order?

Yes, cancellation requests can be submitted by contacting our customer support team as soon as possible after placing an order.

Orders may be canceled only before the fulfillment process begins. Once an order has entered preparation, packaging or shipment stages, cancellation may no longer be possible.

If your order has already been shipped, it cannot be canceled. In this situation, please refer to our Return & Refund Policy after delivery.

No cancellation fee will be charged for orders successfully canceled before fulfillment begins.

For approved cancellations, refunds will be issued to the original payment method. Refund processing generally takes 5–10 business days depending on your payment provider.

⚠️ What if my item arrives damaged or incorrect?

Please contact us with your order number and clear supporting images when applicable. Our team will review the situation and provide a suitable solution.

💌 How can I contact Loramiqy™?

Email: service@loramiqy.com

Our support team is happy to help with product questions, order concerns and other store-related requests.