Return & Refund Policy

30 Days 🌿

Return Request Period

5–10 Days ✨

Refund Processing Time

After Review 📦

Return Instructions Provided

📅 Return Period

Eligible items may be requested for return within 30 calendar days after confirmed delivery.

🛁 Return Requirements

For a standard return, products should generally remain unused and in original condition, including original accessories, parts and packaging where reasonably possible.

Please provide valid order information or proof of purchase when requesting a return.

💌 How To Start A Return

Before sending any item back, please contact our customer support team:

service@loramiqy.com

Please include your order number, product details, reason for return and supporting photos or videos when necessary.

📍 Return Address Information

Please do not send returned products directly to our business registration address.

After your request has been reviewed and approved, our support team will provide the correct return address and instructions.

🚚 Return Shipping Responsibility

For preference-based returns, such as a change of mind or personal preference, customers are generally responsible for return shipping costs.

If an item arrives damaged, defective, incorrect, incomplete or significantly different from its description due to a product or fulfillment issue, Loramiqy™ will provide an appropriate solution.

🔍 Return Review Process

Returned items may be inspected after arrival to confirm that return requirements have been met before a refund is approved.

💳 Refund Processing

Approved refunds will be issued back to the original payment method after inspection.

Refund processing generally takes 5–10 business days. Additional time may be required depending on your bank or payment provider.

⚠️ Product Issues

If your order arrives damaged, incorrect, incomplete or defective, please contact us with your order number and supporting images.

We will review the situation and provide a suitable resolution, including replacement, refund or return assistance when applicable.

❌ Order Cancellation

Cancellation requests should be submitted as soon as possible.

We will try to assist with cancellation before order fulfillment begins. Once processing or shipment has started, cancellation may no longer be possible.